Customer Service Representative Lake City

Location: Lake City, FL
Job Category: Customer Service Jobs

Description

Basic Function

Responsible for maintaining administrative organization, customer files and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.

Reporting

Reports directly to the Sales Manager

Primary Responsibilities

The Acquisition and Maintenance of Customers
Accept and process current customer payments
Process Order Forms and references
Input customer information into the store computer for new lease agreements
Update customer information and account status in the store's computer system
Answer incoming telephone calls and route them to appropriate person-as per the first up system.
File and maintain customer folders and records
Assist customers on the showroom floor
Direct customer opportunities immediately to the Sales Manager-as it relates to sales and service.
Maintain the appearance and organization of the customer transaction counter
Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management
Maintain regular mailing campaign
Other tasks as assigned by management

Qualifications

Position requires

Excellent interpersonal skills are required for daily customer contact

Professional appearance

Computer operations ability

Good communication skills

Excellent organizational skills

Excellent telephone etiquette

Strong sales skills-showroom and telephone

High energy level

Able to lift 50 lbs.

Pre-employment

Successful reference check and verification, drug screen, criminal background investigation and required testing

apply

About Customer Service Jobs

Founded in 1955, Aaron’s is the nation’s fastest growing retailer of furniture, appliances, computers and electronics with over 1,800 stores. Over 55 million households across North America know and trust the Aaron’s name. That success is the direct result of the hard work and dedication of our talented team of employees. Which is why we’re always seeking driven and motivated professionals to join us with a Customer Service job. With a Customer Service job at Aaron’s you’ll join the industry leader in serving the moderate-income customer, offering affordable payment plans, quality merchandise and superior service. And with your support, we will continue to grow Aaron's into the premier, market-dominant company in our industry, recognized by our customers and peers, as the standard bearer of integrity, honesty and fairness. Join our winning team today!

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About Aaron's

Are you looking for a career with a company that is GROWING and REWARDS highly competitive, sports-minded individuals for their results? At Aaron’s, you will find a highly competitive and rewarding work environment with unlimited growth potential as long as you have a “Can Do” attitude and strong work ethic!

If you think you have what it takes to compete, and WIN, in this highly competitive retail environment, join our “WINNING TEAM” by applying TODAY!

Founded in 1955
One of the nation's fastest growing retailers of name brand furniture, appliances, computers and electronics
Over 1,800 stores across North America, including 48 states and Canada
Stable and growing company
Opening a new store every 3.5 days
Employees enjoy a Promote from Within policy
Experience a lifelong, financially rewarding career

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Location Information

Lake City, FL

USA