We are looking for Highly Competitive, Sports Minded individuals to join our Winning Team. You will find a highly competitive and rewarding work environment with unlimited growth potential.
If you think you have what it takes to compete in this environment join our team Today!!!
Basic Function
Assisting the Store in lease agreement renewal. Manages the sales and marketing function in a store environment. Major emphasis on telephone and floor sales, direct marketing, new customer growth, customer service program and store merchandising
Reporting
Reports directly to the General Manager
Primary Responsibilities
• The Acquisition and Maintenance of Customers
• Direct immediate contact with customers who have not renewed their Lease agreement(s)
• Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
• Clean and certify merchandise in the Certification Zone for all items personally returned
• Complete and maintain weekly vehicle maintenance sheet and route sheets daily
• Document all customer promises and update customer information in the store computer system
• Assist with merchandise returns and customer deliveries as directed by GM
• Other tasks as assigned by management
• Safely operates company vehicle
• Load, secure and protect product in company vehicle
• Maintain updated customer information
• Monitor and recommend payment frequency changes to the General Manager
• Monitor the accuracy of customer classifications according to customer payment history and habits
• Payment frequency changes to General Manager based on customer payment history
• Recommend the use of extensions and rebuilds to the General Manager for endorsement
• Facilitate non-renewal returns authorized by GM
• Review and close lease agreements with customers as 2nd up
• No holes policy
• Confirm customer identification, collect money and obtain customers' signature on lease agreements
Position requires
Position routinely requires lifting, loading, and "dollying" merchandise 50-300 pounds
Good communication and interpersonal relationship skills
Strong telephone etiquette
Good organizational skills
Neatly groomed appearance
Good driving skills
High energy level
Professional appearance
Good computer knowledge
Demonstrated selling skills
Knowledge of merchandising techniques
Excellent telephone etiquette
General product knowledge
Pre-employment
Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing