Manager Trainee Arlington

Location: Dallas-Fort Worth, TX
Job Category: Entry Level Jobs

Basic Function

Assisting the Customer Accounts Department in lease agreement renewal. 

Reporting

Reports directly to the Customer Accounts Manager

Primary Responsibilities

The Acquisition and Maintenance of Customers

Direct immediate contact with customers who have not renewed their Lease agreement(s)

Act as a customer counselor who resells the benefits of timely lease agreement

renewal payments

Clean and certify merchandise in the Certification Zone for all items personally returned

Complete and maintain weekly vehicle maintenance sheet and route sheets daily

Document all customer promises and update customer information in the store computer system

Assist with merchandise returns and customer deliveries as directed by GM

Perform responsibilities of the Customer Accounts Manager when directed

Other tasks as assigned by management

Safely operates company vehicle

Load, secure and protect product in company vehicle

Maintain updated customer information

Qualifications

Position requires

Position routinely requires lifting, loading, and "dollying" merchandise 50-300 pounds

Good communication and interpersonal relationship skills

Strong telephone etiquette

Good organizational skills

Neatly groomed appearance

Good driving skills

Pre-employment

Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing