Manager Trainee Arlington

Location: Dallas-Fort Worth, TX
Job Category: Retail Store Jobs

Basic Function

Manages the sales and marketing function in an Aaron's store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, customer service program and store merchandising.

Reporting

Reports directly to the General Manager.

Supervises

Customer Service Representative (Product Technician with GM direction)

Primary Responsibilities

The Acquisition and Maintenance of Customers

Setting weekly and monthly sales goals and staging products

Update goal board daily

Ensure execution of the sales "Flow", including telephone sales and showroom sales

Ensure execution of the YES Program of Customer Service

Generate new business through apartment community/business accounts

Create and implement marketing strategies in the community to generate new sales

Ensure that the showroom floor is merchandised as per guidelines

Ensure that

all

merchandise is accurately priced

Ensure compliance with the No-Holes Policy

Perform routine service calls and product exchanges (per first up system)

Handle service issues for customers immediately

Resolve customer opportunities immediately

Assist General Manager with product ordering, including planning for future sales and events

Clean and certify merchandise in the Certification Zone for all items personally returned

Responsible for maintaining the store's warehouse in a neat and orderly manner

Confirm customer identification, collect money and obtain customers' signature on lease agreements

Review and close lease agreements (per first up system)

Monitor and ensure efficient operation of the certification zone

Assist general Manager in stock balancing

Other tasks as assigned by management

Qualifications

Position requires

Position routinely requires lifting, loading, and "dolling" merchandise 50-300 pounds

The skills to effectively perform all functions in the store

High energy level

Professional appearance

Good computer knowledge

Demonstrated selling skills

Good communication and interpersonal skills

Knowledge of merchandising techniques

Good driving skills

Excellent telephone etiquette

General product knowledge

Pre-employment

Satisfactory MVR (driving record), DOT physical and drug screen, criminal background investigation with job performance reference check and required testing.